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Michelle F. BBQ Renew Testimonial
By BBQ Renew Posted July 11th, 2020
"Super impressed with BBQ Renew! At first I was disappointed--I scheduled an appt online for the following week--did not receive a call and no one showed up. Oh well. 2 days later I received a call from Mike to schedule my appt the following Tuesday. All uphill from there. We received an upfront quote from John, with no sleezy sales pitch. Lucky us, they had a last minute cancellation, had the parts we needed in stock, so they were able to do the service the next day. Woo hoo! We have a 13 year old Fire Magic that no longer worked--in fact, it hadn't been working that great for several years. Austen did an amazing job--our grill almost looks new and works better than it has in years. Burners and grates were replaced and our grill cleaned. OMG! I actually said WOW, when I saw the grill for the first time. Austen not only cleaned our grill, but cleaned up, so there was no evidence he was there--other than the awesomely clean grill, of course. Everyone we interacted with from the office staff, to our quote to our service: was friendly, professional and upbeat. We received a call or text to let us know they were on their way. Job was completed as promised with fantastic results. Thanks so much. We will definitely be calling again to keep our grill clean and in good working condition."
Michelle F., Brea, CA
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